Frequently Asked Questions

What kind of help can I get from your service professionals?

Our network includes service professionals skilled in all trades possible, plus a growing directory of local services.

How does 24-7 fixit get paid if this is a free service?

You are not charged for this service because service professionals pay a monthly fee to be a part of our network. Service professionals specify the type of work they do and the geography they serve.

Is 24-7 Fixit available in my area?

Please see our location page to see if we're in your city.

How do I know I'm getting the right service professional?

24-7 Fixit service professionals are thoroughly screened before being included in our network, so you can be confident in your selection. You can also use profile information and Ratings & Reviews from past customers to help decide who's best for you. Our mission is to create a better connection between consumer and the service professional.

Can I rate my service provider after my emergency?

Ratings are one of the most important factors when hiring a service provider. They help us keep track of the quality of service provided by our member service professionals. After each time you have used our services you'll be asked to rate and review your service professionals. When you do, you not only help other consumers make the right choice, you also contribute to the overall quality of service we offer.